🟢 7 services operational
🟡 1 service at reduced capacity
🔴 3 services unavailable
⚠️ 5 services disconnected
This is Bako Group's status page, where you can get updates on how our systems are doing. If there are interruptions to our services, we will post a note here.
As always, if you are experiencing any issues with Bako services not listed here, please don't hesitate to get in touch with us at support@bako.se and let us know!
Current incidents:
Bako Status page is not connecting Last updated Jan 8, 2024 - 11:25 CET
Update - Functionality of the status page has been partially restored. The problem is low priority and is not being worked on continually. Please contact Bako Support if you need to request the current status of a particular service.
Jan 8, 2024 - 11:45 CET
Update - Work to identify the problem has been suspended indefinitely. We will post updates on this page when the work is resumed or the problem resolved.
Aug 14, 2023 - 15:00 CEST
Update - Service status page is still showing lost connection to all services. We are still working to identify what is causing this problem.
Aug 9, 2023 - 10:13 CEST
Investigating - The Bako service status page has lost connection to all services. The services are not down despite reading "Connection lost" on the service page.
Aug 7, 2023 - 12:06 CEST
Websites
Bako Group
www.bako.se
Operational 🟢
Bako Ventures
ventures.bako.se
Connection lost ⚠️
Bako Juridik
juridik.bako.se
Connection lost ⚠️
Bako Finans
finans.bako.se
Connection lost ⚠️
Bako Förlag
forlag.bako.se
Connection lost ⚠️
Bako Logopedi
logopedi.bako.se
Connection lost ⚠️
Sign-in services
Bako Inside
inside.bako.se
Operational 🟢
Bako Premium
premium.bako.se
Operational 🟢
Vajek MyPages
login.vajek.com
Unavailable 🔴
myBako
login.bako.se
Unavailable 🔴
Support services
Help center
support.bako.se
Operational 🟢
System status
status.bako.se
Reduced capacity 🟡
Email support
Operational 🟢
Chat support
Unavailable 🔴
Phone support
Operational 🟢
Past incidents
Bako Inside login page is down Resolved Feb 15, 2024 - 10:12 CET
Resolved - The incident is now resolved and images are displayed as expected.
Feb 15, 2024 - 10:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 2024 - 20:49 CET
Investigating - The Bako Inside login page is not working. The page cannot be accessed.
Feb 7, 2024 - 14:51 CET
Images across several Bako websites not displayed correctly Resolved Feb 7, 2024 - 11:22 CET
Resolved - The incident is now resolved and images are displayed as expected.
Jun 7, 2024 - 11:22 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 2024 - 15:58 CET
Update - The file hosting service provider is reportedly working on a fix for this issue. Any updates will be reported here as necessary.
Jan 16, 2024 - 15:17 CET
Identified - The reported issue has been traced to Bako's file hosting service and a recent change in how embedded images are displayed. The problem is only visual and does not affect website or service functionality.
Jan 12, 2024 - 08:00 CET
Update - This problem is not limited to myBako, noted on numerous other Bako-pages as well.
Jan 11, 2024 - 11:44 CET
Investigating - The MyBako login page is not displaying correctly. The myBako logo is showing an error/placeholder image.
Jan 11, 2024 - 10:15 CET
Vajek MyPages login services unavailable Resolved Jun 20, 2023 - 09:15 CEST
Resolved - The incident is now resolved and Vajek My Pages are working as expected.
Jun 20, 2023 - 09:15 CEST
Update - Some users are still reporting problems. We are still working to identify the issue.
Jun 19, 2023 - 13:00 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 2023 - 06:39 CEST
Identified - The reported issue has been traced to a faulty server in one of our data centers. We are working to get maintenance staff dispatched to the location but are facing difficulties due to the lateness of the hour.
Jun 17, 2023 - 22:14 CEST
Investigating - We are currently investigating an issue where some users have reported not being able to access the login page for Vajek My Pages.
Jun 17, 2023 - 14:23 CEST
Bako Logopedi website offline Resolved May 18, 2023 - 14:45 CEST
Resolved - The incident is now resolved.
May 18, 2023 - 14:45 CEST
Monitoring - The server has been rebooted and we are monitoring the results.
May 18, 2023 - 14:42 CEST
Identified - The outage has been caused by a faulty cache dump during routine backups.
May 18, 2023 - 14:40 CEST
Investigating - The Bako Logopedi website is currently offline. We are investigating the issue.
May 18, 2023 - 14:32 CEST
Chat support temporarily unavailable Resolved Mar 7, 2023 - 09:15 CET
Resolved - The incident is now resolved and the chat support is open again.
Mar 7, 2023 - 09:15 CEST
Identified - The chat support service provider has identified the problem and is working on a fix.
Mar 7, 2023 - 08:37 CEST
Investigating - We are currently experiencing problems with our chat client. Customer service representatives are unable to log in to the platform.
Mar 7, 2023 - 08:24 CEST
Ddos-attack against Bako services Resolved Mar 3, 2023 - 01:08 CET
Resolved - The incident is now resolved.
Mar 3, 2023 - 01:08 CET
Update - The Ddos-attack has been stopped and we are slowly rebooting systems to allow time to monitor our networks.
Mar 2, 2023 - 23:32 CET
Identified - There is currently an ongoing Ddos-attack against our services. To protect user data, all login services have been taken offline until further notice.
Mar 2, 2023 - 22:12 CET
myBako is not working as expected Resolved Jan 14, 2023 - 11:45 CET
Resolved - The incident is now resolved and myBako login services are restored.
Jan 14, 2023 - 11:45 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 2023 - 10:44 CET
Indentified - We have identified the issue and are working on a fix.
Jan 14, 2023 - 10:32 CET
Update - myBako login services have been taken down in order to investigate the issue. No users will currently be able to log in to their accounts.
Jan 14, 2023 - 10:11 CET
Investigating - Some users have reported not being able to access their new myBako accounts. We are investigating the issue.
Jan 14, 2023 - 10:06 CET